Privacy Policy
Effective Date: Upon Receipt of Booking Confirmation
Introduction
Cloud Cleaners respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.
Information We Collect
We may collect the following information:
Name
Phone Number
Email Address
Property Address
Service Details
Payment Information
Communication Preferences
How We Use Your Information
We use your information to:
Provide cleaning services
Process bookings and payments
Send appointment reminders
Respond to inquiries
Improve our services
Send promotional communications when permitted
Information Sharing
Cloud Cleaners does not sell your personal information. We may share information with trusted service providers when necessary to operate our business and deliver services.
Data Security
We implement reasonable security measures to protect your personal information. However, no online system can guarantee complete security.
Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
Marketing Communications
You may opt out of marketing emails or text messages at any time by following the unsubscribe instructions or contacting us directly.
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Third-Party Services
Our website may use trusted third-party services for website analytics, payment processing, scheduling, and customer communication.
Policy Updates
Cloud Cleaners may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us.
Cloud Cleaners
Email: info@cloudcleanerspgh.com
Phone: (412) XXX-XXXX
Service Area: Pittsburgh, PA & Surrounding Areas